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Terms and Conditions

Payment Policy

Credit Card Details: Required at the time of booking for booking surety only. Payment will not be taken until time of stay.
Room Rates: Room Rates shown are for 2 guests in 1 Bedroom Units and Executive Studios & 4 guests in the 2 Bedroom Unit and 2 Bedroom Apartments.
Additional guests are at $30.00 per night per guest.

Cancellation Policy

Cancellation Policy (Does not apply to non-refundable bookings)

Free Cancellation until 7 days prior to booking.

If booking is cancelled with 7 Days or less notice, then the cost of
the first night's accommodation will be charged to your credit card.

Failure to show for your booking will incur the full cost of your booking, charged to your credit card.

If the number of booked nights is reduced after check-in, the full
cost of the original booking will still be charged.

Non-Refundable Bookings: Unless otherwise stated, full payment will be deducted from your credit card at any time prior to check-in date.

Check In Policy

Office Hours: 8:00am-8:00pm
If you are arriving outside of these hours, please contact 'The Claremont' to make arrangement at time of booking.

No Smoking: Smoking is Not Permitted in any of our Units, Studios, or Apartments.
Pet Friendly: Pets permitted by prior arrangement only. Conditions apply. Please contact 'The Claremont' for further details.

What our other guests have said

Well furbished, spotlessly clean and very comfortable. Much appreciated being able to have our dogs with us.

Gayle Sheridan

The Claremont is our go-to in Martinborough! We've stayed in all three of the room types and each of them catered perfectly to our needs! The spaces, bedding, towels and amenities are always beautifully clean. All the staff are super accommodating and friendly! When it comes to our kids...

Nicole & Nathan Jardine

Friendly welcome. Spacious, clean apartment with a very comfy bed. Beautiful setting and very quiet.

Kerry Playle

We would like to thank you Carson and Deb for the awesome accommodation that we had over the weekend, this is our second time we have stayed at the Claremont and we just love it, very friendly, helpful, and most accommodating staff, nothing is a problem. It feels like a resort, we have now...

Neville and Jane Mooney

We stayed at Claremont Motel and Apartments for a weekend away with our dog. The setting was quiet and perfectly located for dog walks into town or just around the neighborhood. The grass area outside our room was ideal for a glass of wine whilst we threw the ball for the dog. The room was...

Sarah, Wellington